Beyond the ordinary

1. Operational Leadership & Team Management
Efficiently manage frontline teams in healthcare settings, ensuring compliance with health & safety standards, smooth daily operations, and high service quality.

2. Business Process Analysis & Improvement
Identify inefficiencies and recommend actionable improvements by leveraging both frontline experience and business management knowledge to optimise workflows and enhance productivity.

3. Data Collection & Reporting
Develop and maintain accurate reporting systems using Excel and emerging business intelligence tools (e.g., Power BI) to support data-driven decision making.

4. Project Coordination & Change Management
Assist with planning, scheduling, and implementing projects that improve service delivery and operational effectiveness, ensuring alignment with organisational goals.

5. Stakeholder Communication & Collaboration
Facilitate effective communication between operational teams, management, and external partners to foster collaboration and positive working relationships.

6. Personal & Professional Development Coaching
Support colleagues and teams in developing skills, resilience, and leadership capabilities through mentoring and tailored training sessions.